What is Jumia Express?
Jumia Express is a premium service offered by Jumia that allows sellers to store their products in Jumia’s warehouse. Once stored, Jumia takes full responsibility for the logistics, including picking, packing, and delivering orders to customers. This service is designed to ensure faster delivery times and improve customer satisfaction, as products tagged with the “Jumia Express” badge are prioritized for quick delivery.
How Jumia Express works:
Here are some key benefits of Jumia Express:
- Fast Delivery: Products are delivered quickly to customers, enhancing their shopping experience.
- Full Logistic Handling: Jumia handles all logistics, from packaging to delivery, and even returns management.
- Increased Visibility: Products in Jumia Express are flagged with a special badge and are featured at the top of category listings, which can boost sales.
- Customer Trust: Jumia ensures high-quality packaging and customer service, leading to better customer satisfaction.
- No Commitment: Sellers can choose to participate in Jumia Express without any long-term commitment and can opt out whenever they want.
- Flexiblity: Sellers can put some stock on Jumia Express and leave the rest on drop-shipping
- Cost-Effective: Storage is free for the first 15 days, with progressive fees thereafter. This makes it cost-effective for fast-moving products.
NOTE: To qualify for Jumia Express, sellers typically need to have a seller score of 4 or above, though new sellers with a score of 3 can also be considered. This service is particularly beneficial for sellers looking to improve their operational efficiency and customer satisfaction.
Jumia express Costs
Sellers pay only for Jumia Express warehouse and delivery services, no extra fees. The order shipping & processing fees for Jumia Express only applies on the orders that have been delivered, which include:
- Picking
- Packing
- Delivery
- Return and customer service management