What is the account statement?
An account statement provides a summary of all transactions and financial activities related to your vendor account. This includes details of sales, commissions, order processing fees, payouts, penalties, and any other charges applied. It helps vendors track their earnings, deductions, and overall financial performance on the platform.
Typically, the account statement includes:
- Sales revenue from delivered items.
- Commissions and processing fees charged per order.
- Payouts made to your bank or mobile money account.
- Penalties for issues like low seller scores or quality check failures.
- Refunds, if applicable.
You can view and download your account statement directly from the Vendor Center for a detailed breakdown of your financial transactions as shown below;
Log into your Vendor Center account click on → Account Statements
Downloading and reading your account statement.
A/ Click on Export Transaction button to select the range of data you want to know in the column on the left.
Details of Account Statement terms;
- Open Statement current earnings – shows the accumulation of the value of items delivered within the current week then moves to due and unpaid once the statement closes.
- Due and Unpaid shows you the amounts ready to be transferred to your bank account on the next pay day.
- In Transit Items shows the count of ordered items and their various status (e.g delivered to customer, returned, out for delivery etc.).
- Paid in the last 3 months shows the value or amount paid to a seller in a space of 3 months.
Your payments
Jumia payments is made via bank transfer and MTN Mobile Money into vendor’s provided account details. All vendors receive payments every Tuesday after the close of their weekly account statement for items successfully delivered to customers.
For example; If Jumia delivers items worth UGX10,000 between 1st-7th November, the vendor’s weekly account statement closes on Sunday, the 7th of November and he will be paid on the 9th of November which is a Tuesday after the close of his account statement.
