What is Jumia Express?

What does Jumia Express as a service offer you?

Who is eligible for Jumia Express?

The Jumia Express service is only open to sellers with a Seller Score of 4. Newly Created Vendors with a seller score of 3, can also be allowed.

This service comes at a small storage fee and it is recommended for fast-moving products because you would not have to make multiple trips to the vendor drop-off station whenever an order is received.

Why should you join Jumia Express?

 Benefits of  using Jumia express.

 Below are the benefits;

Time saving.

  • Grow your business by keeping your products in the jumia warehouse and focus on sales and marketing. No drop shipping burden.

Fast Delivery.

  • Delight customers with quick delivery as products are tagged Jumia Express on the Website.

Customer satisfaction 

  • All items are carefully packed by Jumia and supported by quality after-sales service doubling your customer’s satisfaction and willingness to buy

Customer Trust.

  • No more cancellations leading to a poor seller score

Grow your sales.

  • Jumia Express is a premium service with guaranteed express delivery

Getting paid.

  • Get paid faster. Fees are automatically deducted from your seller account once your order has been delivered.


  • JE products are flagged with the Jumia express badge and feature at the top of the listings for each category.

Reduce costs.

  • Free storage for the first 15 days after which the storage fee evolves progressively – increasing based on how long the stock stays in the warehouse. No paying for packaging and paper work as Jumia prints for and packs for you.

Choose your stock.

  • Choose which stock you want to put on Jumia express. No obligation to put all your stock on jumia express, some can remain on Drop shipping

Sales Volume.

  • Sky is the limit with Jumia Express, you won’t experience any limits on your daily sales orders.

Aftersales Management.

  • We manage customer complaints, returns and re-inbound items that can be sold again.

Staying on Jumia Express.

  • Join and leave jumia express easily whenever you want. No engagement, no entry fee, you manage your account from your computer.

How does Jumia Express work?

How do you Join Jumia Express?

To create CO:

  • – Sellers need to have a score greater than or equal to 4.

  • – Sellers with age less than or equal to 30 can create a consignment regardless of their score.

After accessing Vendor Center:

  • Step 1

  • From Products menu choose the new sub menu item “Fulfillment by Jumia” and click on “Bulk creation” Button.

Step 2

Export the valid products of a country.

  • – Select shop for consignment.

  • – Select country / warehouse of consignment.

  • – Click on “Download Products” to download a file of Products eligible for consignment, where you’ll find the columns:

  • – Jumia SKU

  • – SellerSKU

  • – Quantity : empty

OR: you can click on “Download Template” to download an empty products template.


Only active countries on selected shop will be displayed, so You can only create a CO if your shop is active in selected country.

Step 3

Import the catalog.

  • – For the products you want to send to Jumia warehouse add the Quantity.

  • – Save your changes in the file.

  • – Import the file by dropping it in the designated area – Drop your file here.


You can only add a limited number of products to a single CO which is 2000 products.

Step 4

Monitor the import in the Import History.

On the import history table you can:

  • – Check the progress and status of imported files

  • – Download the original uploaded file

  • – Download the error report if the status is failed, by click on “Download error report” icon

The Status can be:

  • – Pending: The file is not being processed yet.

  • – In progress: The file is being processed.

  • – Completed: All products in the file were successfully created.

  • – Failed: One or more products failed to be created. The Error Report is available in the Progress column


If seller is not eligible to create consignment he will received error message “You are currently not eligible to use the fulfilment by Jumia service. Please raise a claim here for our commercial team to review your eligibility.”

and cannot proceed with next steps for (export/import) file


Where do you drop off your stock?

The jumia warehouse is located in Ntinda Plot M232 Ntinda-Nakawa Industrial Park.

How much does Jumia Express cost?

NOTE: You get FREE storage for the first 15 days.

Below are the storage fees;

Shipment fees per order (all taxes included)

Shipment fees include picking, packing, delivery, return and customer service management

General Jumia Express Guidelines

  • – Minimum Jumia Express inventory level is 5 items per product
  • – No fresh foods or plants can be stored in Jumia Express
  • – Grocery items must be at least 6 months to expiry date
  • – Your shipment must match the details specified on Jumia Express request. Any deviations such as extra items, incorrect sizes or colors not included in the initial request will be rejected and returned with the delivery representative.
  • – All items must be sorted and batched according to product type to allow for quick inspection of each product in batches
  • – Items must be suitably packaged for storage and subsequent delivery. Item packaging quality must be in original condition.

  If 30% of your products of each SKU don’t pass the quality check , the whole inbound shipment will be rejected